Last Updated: July 2026
Welcome to Cargo Connexion ("Cargo Connexion", "we", "our", or "us").
These Terms and Conditions govern your use of our website, products and services. By accessing our website, requesting a quotation, placing an order, or purchasing products or services from Cargo Connexion, you agree to be bound by these Terms and Conditions.
If you do not agree with these Terms, you should not use our website or services.
For the purposes of these Terms:
Artwork means all artwork, layouts, proofs, branding, graphics, logos, designs or promotional material prepared by Cargo Connexion or supplied by the customer.
Customer means the individual, company or organisation purchasing products or services from Cargo Connexion.
Goods means all products supplied by Cargo Connexion, including but not limited to promotional products, branded merchandise, printed material, corporate gifts, calendars, diaries, maps, brochures, directories, desk accessories and any other products offered from time to time.
Supplier means Cargo Connexion.
All quotations:
No order will be processed until accepted by Cargo Connexion.
Orders become binding only after:
Cargo Connexion reserves the right to refuse any order at its sole discretion.
The customer is responsible for ensuring that all artwork, spelling, colours, sizing, logos and content are accurate before providing final approval.
Approval of artwork constitutes authorisation for Cargo Connexion to proceed with production.
Cargo Connexion cannot be held responsible for errors that were present in artwork approved by the customer.
If the customer does not respond to artwork proofs within seven (7) days, the artwork may be deemed accepted unless otherwise agreed.
Changes requested after artwork approval may:
The customer warrants that all artwork, trademarks, logos, images and content supplied:
The customer indemnifies Cargo Connexion against any claims relating to copyright, trademarks, intellectual property or unlawful content.
Every reasonable effort will be made to produce goods that accurately reflect the approved artwork.
Minor variations in:
are considered industry standard and shall not constitute defects.
Due to manufacturing processes, delivered quantities may vary by up to ten percent (10%) above or below the ordered quantity.
Customers agree to accept and pay for the actual quantity delivered on a pro-rata basis.
Delivery dates are estimates only.
While every reasonable effort is made to meet agreed delivery dates, Cargo Connexion shall not be liable for delays caused by:
Risk in the goods passes to the customer upon delivery or collection.
The customer must inspect goods immediately upon receipt.
Any shortages, damage or defects must be reported in writing within seven (7) calendar days.
Prices are quoted in South African Rand (ZAR) unless otherwise agreed.
Prices may change where:
Any additional costs will be communicated where reasonably possible before production proceeds.
Unless otherwise agreed in writing:
The customer remains liable for all reasonable legal and debt recovery costs incurred in collecting overdue accounts.
Ownership of goods remains with Cargo Connexion until payment has been received in full.
Risk passes to the customer upon delivery.
As many products are custom manufactured or branded specifically for the customer, they cannot be returned unless:
Returns must be authorised before goods are returned.
Orders for customised or branded products may not be cancelled after production has commenced.
Where Cargo Connexion agrees to a cancellation, the customer remains responsible for:
To the fullest extent permitted by law, Cargo Connexion shall not be liable for:
Cargo Connexion's total liability shall not exceed the value of the goods or services supplied.
Nothing in these Terms excludes liability where such exclusion is prohibited by law.
All artwork, catalogues, photographs, website content, designs, graphics, layouts, logos and other intellectual property created by Cargo Connexion remain the property of Cargo Connexion unless otherwise agreed in writing.
Customers may not reproduce or distribute such material without prior written permission.
Users agree not to:
Cargo Connexion reserves the right to restrict or terminate website access where misuse occurs.
Personal information is collected and processed in accordance with our Privacy Policy and applicable privacy legislation, including the Protection of Personal Information Act (POPIA).
Please refer to our Privacy Policy for further information.
Cargo Connexion shall not be liable for delays or failure to perform resulting from events beyond its reasonable control, including but not limited to:
These Terms and Conditions are governed by the laws of the Republic of South Africa.
Any dispute arising from these Terms shall be subject to the jurisdiction of the South African courts.
Cargo Connexion reserves the right to amend these Terms and Conditions at any time.
The latest version will always be published on our website.
If you have any questions regarding these Terms and Conditions, please contact us.
Cargo Connexion
PO Box 459
Hyper by the Sea
Durban
4053
South Africa